{"id":5807,"date":"2021-06-23T10:36:17","date_gmt":"2021-06-23T03:36:17","guid":{"rendered":"http:\/\/210.57.208.200\/2021\/06\/23\/unair-help-center-academic-community-alternative-problem-solver\/"},"modified":"2021-06-23T10:36:18","modified_gmt":"2021-06-23T03:36:18","slug":"unair-help-center-academic-community-alternative-problem-solver","status":"publish","type":"post","link":"https:\/\/unair.ac.id\/en\/unair-help-center-academic-community-alternative-problem-solver\/","title":{"rendered":"UNAIR Help Center, academic community alternative problem solver"},"content":{"rendered":"\n

UNAIR NEWS \u2013<\/strong>\u00a051动漫 Help Center has been helping all UNAIR academicians in dealing with their problems since it was officially established by UNAIR Rector 2010-2015 in 2014.\u00a0Although not many are familiar with the Help Center, here are some reasons why UNAIR academicians can use the Help Center as an alternative to solve their problems. \n \n\u00a0 \n \n\u00a0<\/p>\n\n

Talk to the expert<\/strong><\/p>\n\n

Riris Diana Rachmawati SKM., M.Kes, or Riris, one of the UNAIR Help Center administrators, explained that the Help Center is a unit to help the academic community in solving problems by listening to the complaints and their anxieties.<\/p>\n\n

\u201cFor example, there are academicians who experience sexual harassment,\u00a0bullying, culture shock, changes in lecture dynamics, they can confide in the Help Center,\u201d\u00a0she said.<\/p>\n\n

Furthermore, the administrators of the Help Center are lecturers from representatives of all faculties in UNAIR. Therefore, if students or other academicians are not comfortable telling the story to the administrators from the same faculty, they can ask to be directed to the administrators from other faculties.<\/p>\n\n

\u201cIn FKM (Faculty of Public Health, ed), there are three Help Center administrators, myself, Mrs. Muthi, and Mr. Pulung,\u201d she continued.<\/p>\n\n

Unlimited space and time<\/strong><\/p>\n\n

There are several ways for the academicians to consult the UNAIR Help Center, by meeting in person, via\u00a0Whatsapp\u00a0messages, e-mail, or\u00a0Instagram\u00a0\u00a0https:\/\/www.instagram.com\/help_centerunair\/<\/a><\/u>\u00a0.\u00a0If you want to meet in person, the location for consultation is not limited to the Help Center office located on the 1st floor of UNAIR Student Center. However, it depends on the comfort of the requesting academicians.<\/p>\n\n

According to Riris, the Help Center management tries to allocate 24 hours for the academicians. However, it also adjusts to the schedule of each administrator.<\/p>\n\n

\u201cUsually, if someone\u00a0confides\u00a0through\u00a0WhatsApp, we always try to answer immediately.\u00a0However, sometimes, some messages have to wait, depending on how busy we are,\u201d explained one of the Faculty of Public Health lecturers.<\/p>\n\n

Recommended solutions<\/strong><\/p>\n\n

The Help Center management also tries to provide recommendations for solutions to the academicians in dealing with their problems, not only for venting. For example, if there are community members who have economic constraints, the Help Center will try to find information about scholarships that they can try.<\/p>\n\n

\u201cWhen it comes to psychological problems, we also work with RSUA if the academicians or students need help from a more professional expert or need certain drugs,\u201d said Riris.<\/p>\n\n

Privacy protection<\/strong><\/p>\n\n

One of the Help Center\u2019s codes of ethics is to maintain confidentiality or privacy. Therefore, help Center administrators may not share information with parties outside the Help Center. So, the academicians do not have to worry about the confidentiality of their privacy when they want to vent.<\/p>\n\n

\u201cPrivacy will definitely be maintained because one of our codes of ethics is maintaining privacy. We are not allowed to tell lecturers other than the Help Center regarding the problems of the consulting academicians,\u201d she explained.<\/p>\n\n

Free of charge<\/strong><\/p>\n\n

Consulting at the Help Center does not need money unless it requires special handling such as psychological treatment or drugs.<\/p>\n\n

\u201cConsultation to the Help Center is free of charge unless it requires certain handling,\u201d she continued.<\/p>\n\n

Riris hopes that the Help Center can continue to help the academicians, especially students, make campuses and academic communities healthier socially, physically, and mentally. (*)<\/p>\n\n

Author: Galuh Mega Kurnia<\/p>\n\n

Editor : Binti. Q. Masruroh<\/p>\n","protected":false},"excerpt":{"rendered":"

UNAIR NEWS \u2013\u00a051动漫 Help Center has been helping all UNAIR academicians in dealing with their problems since it was officially established by UNAIR Rector 2010-2015 in 2014.\u00a0Although not many are familiar with the Help Center, here are some reasons why UNAIR academicians can use the Help Center as an alternative to solve their problems. […]<\/p>\n","protected":false},"author":79,"featured_media":5749,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[50,162],"tags":[175,173,168],"class_list":["post-5807","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en-2","category-sdgs-en","tag-good-health-and-well-being-en","tag-help-center-en","tag-universitas-airlangga-en"],"yoast_head":"\nUNAIR Help Center, academic community alternative problem solver - 51动漫 Official Website<\/title>\n<meta name=\"description\" content=\"51动漫 Help Center has been helping all UNAIR academicians in dealing with their problems since it was officially established by UNAIR Rector 2010-2015 in 2014\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/unair.ac.id\/en\/unair-help-center-academic-community-alternative-problem-solver\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UNAIR Help Center, academic community alternative problem solver - 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