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Beyond going viral: Tourism ambassadors need cultural and communication insight

Rayyan Arkan Dhika, a young Pacu Jalur dancer from Riau, appointed as Riau檚 Tourism Ambassador (Photo: iNews)
Rayyan Arkan Dhika, a young Pacu Jalur dancer from Riau, appointed as Riau檚 Tourism Ambassador (Photo: iNews)

UNAIR NEWS The recent appointment of Rayyan Arkan Dhika, a young traditional dancer from Riau, as the province檚 Tourism Ambassador has sparked mixed reactions. Responding to the public discourse, Prof. Dr. Bambang Suharto, S.ST., M.M.Par, a professor of Tourism and Hospitality at (UNAIR), emphasized on Tuesday (July 15, 2025) that such roles should be granted through an objective process攏ot driven solely by fleeting popularity.

淭raditions like Pacu Jalur are extraordinary and offer a valuable opportunity to showcase local heritage across Indonesia. But what we truly need is not just virality攚e need a thoughtful process involving proper training, cultural understanding, and strong communication skills, said Prof. Suharto.

While he acknowledged that online popularity can serve as an entry point, Prof. Suharto warned it should not be the sole criterion for selecting a tourism ambassador. He stressed that ambassadors must do more than appear in public攖hey must actively promote and elevate local tourism offerings.

Prof. Suharto highlighted the importance of building a structured and sustainable development system for tourism ambassadors. 淚 encourage local governments to go beyond just supporting Dhika. They should work to establish a broader ecosystem that fosters themed ambassadors in areas such as arts, culture, culinary traditions, and sports tourism, he explained.

Prof. Dr. Bambang Suharto, S.ST., M.M.Par, Professor of Tourism and Hospitality, 51动漫 (Photo: PKIP UNAIR)

He also called for a transparent and accountable selection process, supported by expert-led training sessions. 淎mbassadors need proper preparation. Back when I served as a judge for the Miss Tourism Indonesia pageant, candidates received training from experts like Rhenald Kasali. That kind of foundational knowledge is critical for effective regional promotion, he added.

On the matter of age, Prof. Suharto proposed age-based categories within the ambassador program. 淚t檚 perfectly fine to have young ambassadors攁s long as their roles are clearly defined. For example, they can promote family tourism or children檚 attractions. But even so, there needs to be a structured process to ensure they檙e not just momentary internet sensations, he stressed.

Through this framework, Prof. Suharto hopes to see more young cultural advocates like Dhika emerge from across Indonesia. 淚f this is handled seriously, I believe the world will be in awe of our cultural diversity攏ot just Pacu Jalur, but the richness from Papua to Aceh to Labuan Bajo. Indonesia can go viral based on its authentic identity, he said.

He also pointed out the importance of substantive preparation for ambassadors, enabling them to thoughtfully represent and promote their regions. 淎n ambassador shouldn檛 merely act on behalf of the person who appointed them. They are representatives of their communities, not individuals, he affirmed.

In conclusion, Prof. Suharto stressed that impactful ambassadors must have a clear market position. They should be capable of crafting compelling cultural narratives and understand their strategic role in the broader tourism ecosystem攍ocally and nationally.

Author: Samudra Luhur

Editor: Yulia Rohmawati