UNAIR NEWS揚sychology Service Unit (UPP) in Faculty of Psychology provides free online counseling during the Covid-19 pandemic.This service is expected to support UNAIR academics to face their psychological problems.
This online counseling has commenced since the first PSBB (Large-Scale Social Restrictions) imposed by the government around March 2020. 淎t that time, our Dean Prof. Nurul asked us to provide services to the community through free counseling, said the Head of UPP FPsi UNAIR, Ika Yuniar Cahyanti M.Psi., Psychologist, Thursday, December 30, 2021.
Ika said that during the Covid-19 pandemic, many health workers were involved in serving Covid-19 patients, both at the 51动漫 Hospital (RSUA) and the Hospital for Infectious Diseases (RSKI UNAIR).淢any of them (health workers, ed)experience burnoutdue to anxiety from the pandemic condition, said Ika.
淲e want to provide a kind of venting service for them using the necessary psychological approaches adjusted to their needs, continued Ika.Health workers and many employees at UNAIR working from the officealso access this counseling service.
Hotline service
UPP FPsi UNAIR has provided ahotlinethat all potential users can contact to access this counselling service.Furthermore, the volunteers on duty at thehotlinewill connect potential service users with the counselor on duty at that time.Prospective service users can also schedule their counseling.
Service users can conduct online counseling activities using various desired alternatives.淭here are people who are more comfortable meeting face to face, even though it檚 only through a screen, so they can get to know the counselor directly.Some also don檛feelcomfortable knowing each other檚 faces, and the voice is enough; they prefer the telephone line.Yes, it檚okay; we are trying to accommodate, said Ika.
Ika explained that counselors tend to find it difficult to give expressions or body language during online counseling. However, this online counseling turned out to be quite helpful, especially for service users who do not want to be identified. They feel more comfortable and safe to share their problems.
Even though the current situation of the Covid-19 pandemic has improved, UPP FPsi UNAIR still provides online counseling services. 淯PP continues to provide services related to the Covid-19 situation, for example, to patients who feel affected by a prolonged psychological impact. We will help with various options we have, concluded Ika at the end of the interview. (*)
Author: Agnes Ikandani
Editor: Binti Q. Masruroh
